Useful contacts

To contact us about public transport matters please write to:

Public Transport Development Team
County Hall
Walton Street
Aylesbury
HP20 1UY

Telephone: 0845 230 2882
Email: passtrans@buckscc.gov.uk  

To report damage to a bus stop please use the same number or email busstops@buckscc.gov.uk  

Comments and complaints

In the first instance these should be addressed to the appropriate operator, for contact details please see the links above.

If you complaint is unresolved you may wish to contact Passenger Focus a committee offering independent review of complaints arising from the operation of rail, coach and bus services.

Bus Users UK

PO Box 119

Shepperton

TW17 8UX

Telephone: 0300 111 0001

Email: enquiries@bususers.org

 

 

 

Journey Planning

Traveline South East: 0871 200 22 33
Journey planner: www.travelinesoutheast.org.uk  
For timetables go to the above address and select Timetable Search

Transport Direct:
www.transportdirect.info  

National Rail Enquiries: 08457 48 49 50
www.nationalrail.co.uk

Bus operators

 

Name

Address

Telephone

Web/email address

Arriva the Shires

Customer Services

Arriva the Shires and Essex

FREEPOST ANG 7624

Luton

Bedfordshire

LU4 8BR

0844 800 4411

www.arrivabus.co.uk

 

customerservice@arriva-shires.com

Carousel Buses

Unit 2 Hughenden Avenue

High Wycombe

HP13 5SG

01494 450151

www.carouselbuses.co.uk

 

enquiries@carouselbuses.co.uk

 

First

Coldborough House

Market Street

Bracknell

RG12 1JA

0 01753 524144

www.firstgroup.com

contact.berkshire@firstgroup.com

 Heyfordian Travel

380 West Wycombe Rd

High Wycombe

Bucks

HP12 4AH

 

 01296 425999

 www.heyfordian.travel

Langston & Tasker

23 Queen Catherine Rd

Steeple Claydon

Buckingham

MK18 2PZ

01296 730347

 

Motts Travel

Unit 7 Garside Way

Stocklake

Aylesbury

HP20 1BH

01296 398300

www.mottstravel.com

 

info@mottstravel.com

National Express

4 Vicarage Road

Edgbaston

Birmingham

B15 3ES

08717 818179

www.nationalexpress.com

 

travelcare@nationalexpress.com

Red Kite

Unit 2 The Leys

Dunstable Road

Tilsworth

Leighton Buzzard

Beds

LU7 9PU

01525 211441

 

Redline Buses

8 Gatehouse Way

Aylesbury

HP19 8DB

01296 426786

www.redlinebuses.com

 

kwk@redlinebuses.com

Red Rose Travel

Customer Services

Red Rose Travel

Blinking Owl Garage

Oxford Road

Dinton

Aylesbury

HP17 8TT

01296 747926

www.redrosetravel.com

 

redrosebuses@gmail.com

 

Risborough Area Community Bus Risborough Area Community bus, C/o Hypnos, Longwick Road Princes Risborough. HP27 9RT 07941 963097

http://www.bucksconnect.org.uk/entry/RisboroughAreaCommunityBus.aspx

 

racb@hotmail.co.uk

Stagecoach

Rothersthorpe Avenue

Northampton

NN4 8UT

01604 676060

www.stagecoachbus.com

 

east.enquiries@stagecoachbus.com

Star Travel

19 Kings Road

Aylesbury

HP21 7RR

01296 422225

 star-travel@hotmail.co.uk

 

Winslow  Community Bus

Winslow Youth Centre

Avenue Road

Winslow

MK18 3DJ

01296 715786

www.winslowbus.com

 

wdcbenquiries@btconnect.com

 

 Vale Travel

61 Fleet Street

Aylesbury

Bucks

HP20 2PA

 01296 484348

www.valetravel.org.uk

 

vale_travel@yahoo.co.uk

 

Z & S International

Unit 5-9

Chamberlain Road

Aylesbury

HP19 8DY

01296 415468

www.zandsinternational.com

 

info@zands.co.uk

Rail Contacts

 

Chiltern Railways

Customer Services

Banbury ICC

Merton Street

Banbury

Oxfordshire

OX16 4RN

08456 005165

 

 

www.chilternrailways.co.uk

London Midland

Customer Services Team

London Midland

PO Box 4323

Birmingham

B2 4JB

0121 634 2040

www.londonmidland.com

 

comments@londonmidland.com

First Great Western

Customer Services Team

First Great Western

Freepost SWB40576

Plymouth

PL4 6ZZ

08457 000 125

www.firstgreatwestern.co.uk

National Rail Enquiries

Freepost RSEH-TBGE-HBJJ
Customer Relations
National Rail Enquiries
Plymouth
PL4 6AB

08457 48 49 50

www.nationalrail.co.uk

London Underground (TFL)

Customer Service Centre

London Underground

55 Broadway London

SW1H 0BD

0845 330 9880

www.tfl.gov.uk

 

enquire@tfl.gov.uk